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FAQ

    Migson Public Storage has been providing self-storage units in five regions for over 30 years, and is dedicated to providing you with unsurpassed customer service.

    We want to make sure that you have complete peace of mind when renting your unit. Here are some answers to many of the most frequently asked questions concerning self storage.

  1. Do you do student or senior discounts?
  2. Yes! We offer 10% discounts to students and seniors. We understand that moving deals and storage discounts have a huge effect on your relocation budget, and that is why we want to lessen the financial load for our senior and student clients.

  3. Do you sell boxes and other moving supplies?
  4. We are a full-service storage facility. Given our strong relationships with suppliers we are able to sell boxes and moving supplies at significantly discounted prices. We have a number of storage supplies for sale such as: durable packing boxes, multi-sized furniture covers (for mattresses, chairs, sofas), bubble wrap, foam wrap, tapes, and specialty boxes like wardrobe boxes. We also sell plastic bins and locks!

  5. Can I prepay the rent in advance? Is there a discount if I do?
  6. Yes, we always offer various discounts to those customers who pay in advance. They can range from 5-10% off your entire stay. Make sure to call us to find out which discounts apply for you! We run storage promotions from time to time, and can range from promotions on storage supplies, like moving boxes, bubble wrap, or packing tape to promotions on monthly storage rates. We recommend that you keep a lookout on the ‘promotions’ page of our website so you can receive information on these speciality monthly rates, referral rewards, and multiple other great deals.

  7. What kind of documents do I need to provide to rent a unit?
  8. We ask our clients to provide a government issued photo ID when renting a storage unit in any of our five locations. If you are uncertain about the right identification to provide at any location, please call our storage consultants for assistance.

  9. Is there a lease to sign? Am I locked in? I’m not sure how long I will need.
  10. We ask for a minimum 4 week rental lease to be signed but we never lock you in for more. Therefore, if you only need a unit for 6 weeks you only pay for 6 weeks! We provide self storage solutions for both short term and long term rentals, so you only rent the space you need for the exact duration of time you need it.

  11. Do you have trucks available to rent?
  12. Yes. We are a one-stop-shop for all your storage and moving needs! Just as we provide rental services for any size of storage unit, we also offer different sizes of rental trucks to suit your moving needs.

    We understand that self storage can be hectic and stressful, so we at Migson Public Storage felt that we could take some of the load off your shoulders. We provide different sizes of rental trucks so you only have to plan your move with one company; simply book a truck and we’ll be there to transport your items to your storage unit at your own convenience.

    To make your move easier, we also provide:

    • All the moving and packing supplies you may need to enhance your experience
    • Low hourly rates for truck rentals
    • Carts, dollies, and moving pads for rent
    • Easy loading ramps
    • Exclusivity of our trucks for only our tenants

  13. How do I know what size unit I need?
  14. It’s not always easy to identify what exact space you need. However, we are one of the longest running storage companies in Canada so we know a thing or two about figuring out exactly what space you require for your belongings. We have highly experienced storage consultants who are always available to help you find the perfect size of storage unit for your needs. Our storage consultants pride themselves on figuring out ways to SAVE YOU MONEY by coming up with solutions to put your belongings in smaller units than you otherwise have thought. Additionally, you may want to look at the sizes+types and storage tips available on our website to help you organise your possessions as you arrange them for storage to ensure that you’re maximizing your unit to its full potential.

  15. How can I make sure my belongings are safe in my unit?
  16. It all starts with how you pack your possessions before taking them to storage. We offer a wide range of specialty boxes, including cubes and wardrobe boxes; furniture covers for your chairs and mattresses; and packing supplies, like bubble wrap, foam wrap, newsprint, and tape so you can pack your items accordingly. With our supplies, you can even safely pack and store fragile and sensitive items, as well as irregularly-shaped items in any storage unit you choose. This will ensure they’re in the same condition upon removal of the unit as they were when they were placed in.

    Your belongings will be safe with us. We have 24/7 surveillance and security cameras all around our facilities. We also have secure fencing and unique access codes which ensure that only you have access to the facility. Further, many of our sites have live-in managers who will always be at the facility to ensure that the facility is safe and secure.

  17. Do you price match?
  18. Yes! In fact, we will match any competitor’s price in the area and aim to provide you with better service.

    We understand all the additional costs that go into moving your belongings into storage. And like many of our customers, you may need to hire a truck to help with the move, but don’t let the extra costs trouble you. As a one-stop-shop for all your moving needs, we have no problem matching any quote that you have. We ensure that our customer care is of the highest quality, as we strive to deliver the very best customer storage in the industry. Talk to us via email, telephone, social media, or even face-to-face to discuss our flexible pricing system.

  19. How many people will have access to my storage unit?
  20. We require every client to provide their own lock and key for their storage unit, so the only people who can access the space are those with a key for the specific unit. We offer private, controlled, individual access, so the only people accessing your storage unit are those you have permitted by giving them a key.

    If you have additional questions that were not answered above, please feel free to contact our team or complete the form on our home page for a direct response from one of our storage consultants. We’re here to make sure that all of your storage needs are met, and we’re happy to answer any other queries you may have!